Frequently Asked Questions (FAQ)

Yes, our application fee is $90 per applicant and $200 admin fee.

We offer flexible lease terms ranging from 3 to 15 months. Please contact our leasing office for current availability and move-in specials.

Our security deposit is 2 months rent.

Yes, we have Obligo as an alternative program.

Yes, renter's insurance is required.

Rent is due on the 1st of the month.

Rent can be paid in the leasing office via check or online through LOFT.

Cable/internet are included.

Additional fees can be expected for water/sewer, and electricity.

Residents can submit maintenance requests via the LOFT living app.

Yes, 24-hour emergency maintenance is available. The following are considered emergency maintenance requests: 

• No Heat: If the temperature is (or expected to drop to) 50°F or below.
• No A/C: If the temperature is (or expected to rise to) 85°F or above.
• Resident lock outs for electronic locks only.
• Broken front door or door lock preventing the door from being secured.
• Broken or unsecured first-floor window.
• Gas leaks or odor of natural gas.
• Garages: If a vehicle or person is inside and the door is malfunctioning.
• Access gates: If the gate is malfunctioning and/or blocking an entrance/exit. If the pool gate is not secure.
• Flood/Water Leaks: Any water that is flowing from anywhere on the property (grounds or in an apartment) from plumbing issues, storm damage or main line blockage. Minor water leaks that can be isolated and turned off will be addressed the following day.
• Fire: Call 911 First!
• Toilet malfunction: If there is only one (1) toilet in the apartment.
• Refrigerator not working.
• Stoves: If the oven and all elements are not working.
• Lighting: If a building or whole breezeway is out.
• Swimming pools: Broken glass anywhere in the pool, water discoloration where main drains are not visible, when a fecal, vomit, blood contamination, near drowning, or drowning incident occurs.
• Fire / security alarm monitoring or runaway alarm.
• Smoke / Carbon monoxide detectors chirping; calls after 8:30 PM connected to 120V will be addressed the following day.
• No hot water.
• Non-operational lift/pump stations

Yes, our community does have a technology package that includes cable/internet and is $110 a month.

Yes, there are washer and dryer in unit.

Parking is available and included.

Yes, our community is pet friendly.

Our community allow 2 pets per apartment, with pet rent of $40 per pet, and a pet fee $400 per pet.

No

Yes, we offer reserved parking for $55/month.

Our community amenities include a salt water pool, fitness center, fire pits, 4 grilling stations, string light/hammock garden, pet park, walking trails, micro offices, self service package room and coffee bar.

There is no amenity fee.

There is no guest suite.

You can schedule a tour through our website or calling our community.

We offer in-person tours.

Applications typically take 24 hours to get approved.

Our application is fully online on our website.

Income is required to meet 3x monthly rent.

Guarantors are accepted, but they must make 5x monthly rent.

Valid government ID, SSN or ITIN/VISA # are required for application.